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$10.00 – $150.00
Are you stuck on what to gift your loved one? Gift Card is the most practical gift you can give your loved one! If you know they like our jewelry pieces and gift boxes, this will be the perfect choice of gift for him / her because they can choose the gift items they love! Simply choose a card value and enter a special message below~
RETURN & REFUND POLICY
We have a strict no return or exchange policy on any body piercing accessories, including earrings and hair accessories, and e-gift card, unless the item is faulty. If the item is faulty, you may refer to our Return & Exchange Policy for more information. This policy gives a peace of mind to you as our customer and is in the interest of hygiene for all Dear Diary customers.
WARRANTY
All Dear Diary products are guaranteed for a period of 14 days, from the date of purchase/collection, against faults in workmanship and manufacturing process.
In the instance an item is faulty, the item must be returned for inspection. More information can be found under the Return & Exchange Policy.
You will be able to get a refund / replacement, provided that the fault falls within the terms of this guarantee and if you are willing to cover all the shipping /Â handling charges.
– In order for us to allow an inspection of the goods, the goods must be returned for assessment along with proof of purchase.
– The Guarantee does not include the following to the extent they are permitted in the relevant legislation;
i. Damage due to ordinary wear and tear,
ii. Damage due to misuse, accident, alteration, substitution or abuse,
iii. Repairs and alterations performed by someone other than Dear Diary,
iv. Theft, disappearance or loss, and
v. Any type of use causing damage or deterioration.
Dear Diary reserves the right to judge whether the item(s) has been subject to any of the above mentioned exclusions and all decisions made by Dear Diary are final.
Dear Diary also offers a one-time 30 days free repair as well as maintenance service within 6 months from the date of purchase. Maintenance service includes cleaning, polishing, and replacing jewelry parts.
Look at our Love & Care page for more information.
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